Po!ntAcross helps users define their emojis in different communication apps, to help prevent misunderstandings and miscommunication.
WHAT IS PO!NTACROSS?
Have you ever had an argument over misunderstandings over text messaging?
I have several stories from friends and family about the uncertainness of emojis leading to confusion, sadness and sometimes anger because the recipient understood the meaning of the emoji differently? That was the start of why I chose to create an app that would work like an ”emoji lexicon”.
Po!ntAcross works like a lexicon where you store definitions of your emoji which is accessible to others when they message you in apps connected to Po!ntAcross. Accessible in this case means Po!ntAcross makes it possible for others to hover over your emoji's and have your personal definition pop up above the emoji which will help avoid uncertainness of your intent.
Below are the "defining emoji function" and the "connecting to other apps" function.
Before making user research I wanted some scientific evidence for emoji's being a problem in text communication besides my own and others experiences. So I researched on related topics and found for example a paper from Minnesota University which showed that 304 participants interpreted 22 human-like emoji's into 4449 different definitions.
Which suggests that emoji get misinterpreted a lot.
To solve this problem I started by conducting user research. The main method was user interviews. The target group of said interviews were people who used emoji's on a day-to-day basis. Three interviews were conducted in total, focusing on the specific emoji shown here. The results indicated widely different interpretations from all participants.
The interviews also explored the subject of emoji's in general. Two interviewees in particular expressed an interest in an emoji translation tool, which led to me sketching out the idea of the app Po!ntAcross.
Having finished the sketched low-fi prototype, I had it tested by three people consisting of two potential users and a UX-designer. I used the resulting feedback to make changes to the idea before remaking it in Figma as a hi-fi prototype. Changes included compact options, such as the login page, and how the user can add emoji's as well as add visual aesthetic aspects like colour and customized fonts.
THINGS I LEARNED
How to do prototyping in Figma.
Conducting interviews for gathering more generative research.